The Patient Administration Department with its Medical Records/Release of Information team are located in the U.S. Army Health Clinic on the Presidio of Monterey. From Bolio Road and Lighthouse Avenue, enter the Presidio of Monterey through the Bolio Gate. Continue to Army Street and turn left. Continue to Kit Carson Road and turn right. On Kit Carson Road continue to Cabrillo Street and turn left. The Presidio of Monterey Army Health Clinic is in Building 422 and located at 473 Cabrillo Street.
The mission of Medical Records and Release of Information is to provide support and assistance to the staff of Presidio of Monterey Army Health Clinic and its patient population on all medical record related matters.
Requests for medical records by patients require a filled out and signed DD Form 2870 and proper identification. Please fill out the Authorization for Disclosure of Medical or Dental Information DD Form 2870 Patients can present the request in person or fax the form along with a copy of their identification.
Medical Records will copy all available electronic and hard copy file medical records. Copied medical records can be faxed, mailed (paper copies or on a CD) or sent through a secure e-mail service within 30 days.
Medical records with no activity after two years are transferred and retired to the National Personnel Records Center (NPRC), Saint Louis, Missouri. To request these records, please go to www.archives.gov
Civilian medical organizations requesting patient medical records may use their own release forms in lieu of DD Form 2870.
Insurance companies must mail their request with a search fee check for $20.80. Requests will be processed and sent within 30 days. Some requests may be sent to the Madigan Legal Office for review prior to release.
Public defender requests will be processed immediately at no charge.
All medical records are the property of the United States Government. It is the responsibility of the Patient Administration Department to ensure that medical records are safeguarded from loss, tampering, and from unauthorized release of information.