Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

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Vision

The CAL MED Optometry Clinic

The Optometry Clinic provides the highest quality comprehensive eye care for patients through multidisciplinary customer focused services. We will provide a spectrum of specialty care, education and counseling regarding the eyes, and services that ensure the visual readiness of our Soldiers. The Optometry Clinic conducts comprehensive eye exams, diagnosis of ocular disease, and limited medical contact lens fittings (specialty service limited to certain corneal conditions). Please refer to TRICARE Glasses and Contacts for a complete list of the TRICARE Vision Benefit Fact Sheet.

Contact Us

Phone

Appointment Line: 800-404-4506

Hours

Monday-Friday
7 a.m. to 4 p.m.
Closed on federal holidays, select training holidays, and after 2 p.m. every Thursday

Sick Call Hours

229th Military Intelligence Battalion Sick Call begins at 5 a.m., Building 630 (next to the chaplain’s office). 229th MIB permanent party are seen starting at 6 a.m.

Air Force Sick Call begins at 6:30 a.m., Building 830.

Location

473 Cabrillo Street, Building 422
Monterey, CA 93944

Don’t forget to keep your family’s information up to date in DEERS!