Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

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Lab Tests & Radiology

Medically necessary clinical diagnostic laboratory tests are ordered by a health care provider.  Tests are done to help diagnose or rule out a suspected illness or condition.  Preventive tests and screenings help to prevent, find, or manage a medical problem.  An X-ray is an imaging test to look at the bones in your body.

Laboratory

Phone

Laboratory:  831-242-5673
           Fax:  831-242-6558

Hours

Monday-Friday
7 a.m. to 3:30 p.m.
Closed on federal holiday, select training holidays, and Thursdays after 2 p.m.

Radiology

Phone

831-242-5318

Hours

Monday-Friday
7 a.m. to 4 p.m.
Closed on federal holidays and select training holidays

Location

473 Cabrillo Street, Building 422, Room B103
Monterey, CA 93944
View on Google Maps

Don’t forget to keep your family’s information up to date in DEERS!