Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

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Specialty Care

Specialty care is advanced care you get from a medical professional who is a specialist. This type of care is for diagnosis and treatment of diseases. If your primary care provider or manager isn't qualified to provide this care, he or she may refer you to specialist who can. 

CAL MED's Maj. Gen. William H. Gourley VA-DOD Outpatient Clinic provides primary care and specialty care including medical/surgical subspecialty clinics, mental health care, audiology, physical and occupational therapy, ancillary and diagnostic services.

Learn More About The Gourley VA-DOD Outpatient Clinic

Contact Us

Phone

Appointment Line: 800-404-4506

Departments/Phone numbers

Headquarters:
831-242-7550
Information Management Division:
831-242-3860
Presidio of Monterey Army Health Clinic:
831-242-4117
Optometry:
831-242-6829
Pharmacy:
831-242-5382
Radiology:
831-242-5318
Laboratory:
831-242-5673
Healthcare Business Operations:
831-242-5903
Managed Care/Referral Management:
831-242-6790
Medical Records:
831-242-7989
Physical Therapy:
831-242-6740
Gourley Family Medicine Clinic:
831-884-1070
Gourley Pediatrics:
831-884-1090
Exceptional Family Member Program:
831-884-1060
Department of Public Health/
Occupational Health/Environmental Health:
831-242-7562

Hours

Presidio of Monterey Army Primary Care Clinic
Monday-Friday
7 a.m. to 4 p.m.
Closed on federal holidays

 

Sick Call Hours

229th Military Intelligence Battalion Sick Call begins at 5 a.m., Building 630 (next to the chaplain’s office). 229th MIB permanent party are seen starting at 6 a.m.

Air Force Sick Call begins at 6:30 a.m., Building 830.

Location

473 Cabrillo Street, Building 422
Monterey, CA 93944

Don’t forget to keep your family’s information up to date in DEERS!