Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Getting Care

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Driving Directions

The Patient Centered Medical Home is the U.S. Army Health Main Clinic, located on the Presidio of Monterey. From Bolio Road and Lighthouse Avenue, enter the Presidio of Monterey through the Bolio Gate. Continue to Army Street and turn left. Continue to Kit Carson Road and turn right. On Kit Carson Road continue to Cabrillo Street and turn left. The Presidio of Monterey Army Health Clinic is in Building 422 and located at 473 Cabrillo Street.

 

Contact Us

Phone

Appointment Line
800-404-4506

Preventive Medicine Services
831-242-7562

Occupational Health Services
831-242-5332

United HealthCare Military & Veterans
877-988-9378 

Headquarters
831-242-7550

Navy Medical Administrative Visit
637-242-7581

Military Health System Nurse Advice Line
800-TRICARE 874-2273, Option 1

Exceptional Family Member Program
831-242-5777
usarmy.pom.medcom-pomhc.mbx.efmp@mail.mil

Hours

Monday-Friday
7 a.m. to 4 p.m.
Closed Thursdays after 2 p.m.
Closed on federal holidays and select training holidays

Location

California Medical Detachment
Presidio of Monterey U.S. Army Health Clinic
473 Cabrillo Street, Bldg. 422
Monterey, CA 93944

Don’t forget to keep your family’s information up to date in DEERS!