Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

News & Gallery

Articles

VIPRR

Sept. 16, 2025

Introducing the Defense Health Agency’s New Virtually Integrated Patient Readiness and Remote Program (VIPRR)

Introducing the Defense Health Agency’s New Virtually Integrated Patient Readiness and Remote Program (VIPRR)

female doctor examining a baby

Sept. 7, 2022

CAL MED’s pediatric clinic serves military community’s youngest members

PRESIDIO OF MONTEREY, Calif. — The California Medical Detachment’s Pediatric Medical Home Clinic offers a full range of services for the youngest members of the Monterey Peninsula’s military community. Located within the Maj. Gen. William H. Gourley VA-DoD Outpatient Clinic in Marina, the clinic serves the children of military service members who serve at the Defense Language Institute Foreign Language Center, the Naval Postgraduate School and the Presidio of Monterey, among other local military organizations.

Don’t forget to keep your family’s information up to date in DEERS!