Appointments & Referrals
Army Medical Home Primary Care Clinic
Directions
The Patient Centered Medical Home is the U.S. Army Health Main Clinic, located on the Presidio of Monterey. From Bolio Road and Lighthouse Avenue, enter the Presidio of Monterey through the Bolio Gate. Continue to Army Street and turn left. Continue to Kit Carson Road and turn right. On Kit Carson Road continue to Cabrillo Street and turn left. The Presidio of Monterey Army Health Clinic is in Building 422 and located at 473 Cabrillo Street.
About
The California Medical Detachment main clinic, at the Presidio of Monterey, is a Patient Centered Medical Home. The Army Medical Home is designed around one core principle: Putting patients first. The Army Medical Home is Army Medicine’s gateway to influence the “life space” where patients make decisions on the key determinants of health and wellness – sleep, activity, and nutrition (That is, the Performance Triad).
CAL MED Patient Centered Medical Home Primary Care Clinics are Army Medical Homes with an interdisciplinary approach to delivering evidence-based, comprehensive primary care– coordinating care delivered outside of the primary care setting and proactively engaging patients as partners in health
The Hallmark of Patient Centered Medical Home is enhanced continuity of care with a focus on prevention.
Each patient will partner with a team of healthcare providers – physicians, nurses, behavioral health, clinical pharmacists, physical therapy and case management professionals to develop a comprehensive, personal healthcare plan. This team will form a partnership with you to provide improved access, coordinate needed services, answer your questions, and ensure that you get the care you need. Your Medical Home team will remain the same as long as they continue to work within your medical home. This will improve your continuity of care and allow you to develop a closer partnership with your team. The Army Medical Home model has been shown to improve patients’ overall health, resulting in fewer emergency and urgent care visits, decreased hospital admissions, shorter inpatient stays and fewer inpatient readmissions among other positive results.
To transition from a “healthcare system” to a System for Health, moving away from episodic care to a standardized, long-term model that achieves optimal health outcomes. The Army Medical Home model will facilitate the transformation to a System for Health and be the primary care means for providing patient-centered comprehensive care to patients. The desired end state is for all patients to receive coordinated, comprehensive care guided by the Army Medical Home. Key to this coordination is improved communication using face-to-face and technological methods such as the MHS GENESIS Patient Portal. The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. Along with the new electronic health record, the MHS GENESIS Patient Portal launched at Fairchild Air Force Base (AFB) in February 2017 and and later at Naval Hospital Oak Harbor, Naval Hospital Bremerton, and at Madigan Army Medical Center. For more information, visit CAL MED’s MHS GENESIS page here.
Receiving Care
For all life-threatening (life, limb, or sight) emergencies Dial 911 or go directly to the closest Emergency Room!
Urgent Care
Patients seen at the Presidio of Monterey U.S. Army Health Clinic and assigned a Primary Care Manager can be seen for same day appointments. Service Members have priority. If a patient is unable to get an appointment with their PCM within a 24 hour period, the patient will be directed to an available provider on the PCM Team or alternate team for an acute appointment; or referred to the network.
Same Day Triage and Care available starting at 7:00 a.m.
If you are unable to attend present to CAL MED at 7:00 a.m., do not meet criteria to be seen, or are unable to be seen at CAL MED within a reasonable time, please consider calling the Nurse Advice Line below for a referral to a local Urgent Care. For an emergency, report to the nearest Emergency Room or dial 911; no referral is necessary. Be sure to schedule a follow-up appointment with CAL MED for any follow-on care.